Become a computer engineer with a FREE course at ELATT
ELATT
The Learning Community
Become a computer engineer with a FREE course at ELATT
About Computer Engineering
Our Computer Engineering course is designed to prepares you to work in a technical support job or as a helpdesk operator. You will learn about monitoring and maintaining the computer systems and the networks in an organisation. It will prepare you for a role providing technical support directly to staff and customers.
You will learn about network planning and installation, installing and configuring computer systems & networks, cyber security, and diagnosing and solving hardware and software faults.
You will be taught by experienced teachers who will support you through your course and onto the next stage of your career. We also support you with employability, including opportunities to speak to industry professionals and access mentoring, volunteering and work experience.
Career Potential
Upon completion of the course, your career options include IT service engineer (installing and repairing computer systems and equipment) and IT support technician (IT technical support staff diagnose and solve software and hardware problems for computer users).
IT service engineers can earn up to £30,000 per year with experience.
Apply now to gain new skills, qualifications and take the first step to your new career.
We're here for you as the UK emerges from the coronavirus pandemic: our Sixth Form classes are now all face-to-face, and we're offering a mix of online and in-class options for our adult courses. You'll receive the same personalised support whichever way you study at ELATT.
Read more about online learning at ELATT
9 - 10 Weeks
Duration
6 Hours
Hours per week
9.30am - 4.30pm
Daytime study
6.00pm - 9.00pm
Evening study
Online
Environment
Content
- Install, configure and maintain software: install, configure, use and maintain different types of software including the Microsoft Windows Operating System, applications and security software such as anti-virus and ad-blocking software, any many more
- Testing ICT systems: learn how to ensure that hardware, software and the computer system as a whole are correctly set up and functioning using a variety of techniques
- Technical fault diagnosis: use different techniques and tools to diagnose and fix various faults on a computer system
Requirements and Qualifications
Entry Requirements:
- English: Entry 3 (Speaking, Listening, Reading, Writing)
- IT: Basic Skills
- Please bring your prior qualification certificates with you to your first Assessment meeting.
- If you don't have your certificates, we'll ask you to complete a short English and IT assessment so that we can make sure you're ready for this course. Find out more about the application process here.
Awarding Body:
- City & Guilds
Qualifications:
- Award in ICT Systems and Principles Level 2
6 - 12 Weeks
Duration
6 - 12 Hours
Hours per week
9.30am - 4.30pm
Daytime study
6.00pm - 9.00pm
Evening study
Online
Environment
Content
- Customer support provision: learn how to log customer support requirements, record existing hardware and software resources, and identify customer needs in the IT industry
- Install and configure ICT equipment and operating systems: install and configure ICT equipment and hardware on a system, as well installing and configuring Microsoft Windows
- Install, configure and test ICT networks: identify the different types of network used today, the hardware and software needed to set up networks and the protocols used to help keep networks running smoothly
- Cisco IT essentials part 1: introducing you to computer hardware and software, operating systems, networking concepts, mobile devices, IT security and the troubleshooting skills necessary to work as a technician in the field of IT
Requirements and Qualifications
Entry Requirements:
- English: Entry 3 (Speaking, Listening, Reading, Writing)
- IT: Basic Skills
- Please bring your prior qualification certificates with you to your first Assessment meeting.
- If you don't have your certificates, we'll ask you to complete a short English and IT assessment so that we can make sure you're ready for this course. Find out more about the application process here.
Awarding Body:
- City & Guilds
Qualifications:
- Diploma in ICT Systems and Principles for IT Professionals Level 2
12 - 24 Weeks
Duration
6 - 12 Hours
Hours per week
9.30am - 4.30pm
Daytime study
6.00pm - 9.00pm
Evening study
Online
Environment
Content
- Customer support provision for the ICT professional: provide technical customer support and gather feedback from customers, and understand the processes involved in improving the way in which customers use networked ICT systems
- Network management and security: learn the principles of network design, performance and management, the principles of network security, and perform network security functions such as learning protocols that manage and control network traffic
- ICT systems and network management: control the operation of IT systems (stand-alone, peer-to-peer, client server wireless LAN), and gain knowledge of wide area, metropolitan and global networks and routine maintenance schedules such as Backup
- Securing ICT systems and networks: identify and mitigate risk, provide infrastructure, application, operational and information security and apply security controls to maintain confidentiality, integrity and availability of a computer network, such as enabling firewalls and blocking ports
- Install and configure a server: maintain, troubleshoot and support server hardware and software technologies, using Windows Server 2016
- Word processing software: learn the features and functions of Microsoft Word to produce diverse documents that incorporate a range of tools and features within the software
- IT security fundamentals: gain an understanding of Security Layers, Operating System Security, Network Security and Security Software to ensure operating system security
Requirements and Qualifications
Entry Requirements:
- English: Entry 3 (Speaking, Listening, Reading, Writing)
- IT: Basic Skills
- Please bring your prior qualification certificates with you to your first Assessment meeting.
- If you don't have your certificates, we'll ask you to complete a short English and IT assessment so that we can make sure you're ready for this course. Find out more about the application process here.
Awarding Body:
- City & Guilds
Qualifications:
- Diploma in ICT Systems and Principles for IT Professionals Level 3
Which units will I study for my course?
All our courses have one or more mandatory units and a choice of additional units.
Course content is tailored for you (and your employer) and the list of units outlined here are a guide only. Units covered will also depend on your prior learning and credit requirement. If there is something specific that you are interested in learning, please discuss this with your tutor during induction.
What if I don't have the entry requirements for a course?
There are other courses available to help you build up the skills and qualifications you need to be eligible for our courses. Please get in touch to discuss this further!
Which level can I study?
During your appointment assessment, we will help you work out which course will be the most suitable for you based on your results, previous experiences and interests.
Will my course cost?
Course tuition fees
As a charity, ELATT works tirelessly to access a range of funding and donations to keep our courses free.
In 2020-2021 we had 900 students in total, and none had to pay fees. That means 100% got a free course!
If you are over 19, you might have to take out a student loan to do a Level 3 course.
We also can't train you if you are on a Student Visa, Visitor's Visa or Temporary Stay, or are an Overseas Student.
Each year we support hundreds of different people from all walks of life, of all backgrounds, ages, circumstances and skills levels. There's a really good chance that you can get a free course at ELATT, so apply now!
Studying Hours
These are all the study days and times. Your course will take place on some of these times. You'll find out more information after you apply.
Mornings
Monday9.30 - 16.30
Tuesday9.30 - 16.30
Wednesday9.30 - 16.30
Thursday9.30 - 16.30
Friday9.30 - 16.30
SaturdayClosed
SundayClosed
Evenings
MondayClosed
Tuesday18.00 - 21.00
WednesdayClosed
Thursday18.00 - 21.00
FridayClosed
SaturdayClosed
SundayClosed
You are more than welcome to give us a call at 0800-0420-184 or email hello@elatt.org.uk to ask questions and find out more. We are available from 9am-5pm on weekdays.
Benefits of this topic
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Rapid Growth
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This role prospectively leads you to a career with a good competitive salary.
Modern Technology
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Meet Charles
Occupation: IT Manager
"Now I know that I can study and work and achieve great things, I am striving to achieve more professional qualifications so that I can continually do well in my career. I have learnt so much and I will apply all my expertise to my new job where I will be managing the IT networks at the Royal Hospital Chelsea."
