Level 1 - 3 Courses Available: Take apart computers, and learn about the transformation of data through networks.
ELATT
The Learning Community
Online Learning
We're here for you during the coronavirus pandemic: we're offering all our courses online with small group sessions in-class.
Become a computer engineer with a FREE course at ELATT
The course prepares you to work in technical support job or as a helpdesk operator. You will learn about monitoring and maintaining the computer systems and the networks in an organisation. It will prepare you for a role providing technical support directly to staff and customers.
You will learn about network planning and installation, installing and configuring computer systems & networks, cyber security, and diagnosing and solving hardware and software faults. You will be taught by industry professionals who will support you through your course and onto the next stage of your career.
Course Levels
12 Weeks
Duration
1.5 - 2 Days
Days per week
9.30am - 4.30pm
Morning Hours
6.00pm - 9.00pm
Evening Hours
Online
Environment
Content
Mandatory Units:
- Dismantle, assemble, install and maintain a desktop computing system
- Fundamentals of computing systems and customer care
- IT security for users and setting up an IT system
Additional/Optional Units:
- Using the Internet
Requirements, Qualifications and Progression
Entry Requirements:
- Basic computing knowledge
- Literacy - Level 1
Qualifications:
- City and Guilds Award in IT Users System Support - Level 1
- City and Guilds Award in IT User - Level 1
Progression Options:
- Web Design and Development - Level 1
- Computer Engineering - Level 2
- Software Development - Level 1
- Web Engineering - Level 1
15 - 20 Weeks
Duration
1.5 - 2 Days
Days per week
9.30am - 4.30pm
Morning Hours
6.00pm - 9.00pm
Evening Hours
Online
Environment
Content
Mandatory Units:
- Customer support provision for the ICT
Additional/Optional Units:
- Cisco IT Essentials - Part 1
- Install and configure ICT equipment and operating systems
- Networking principles
- ICT Systems Monitoring and Operation Installation, Configuration and Software Maintenance
- Cyber Security
Requirements, Qualifications and Progression
Entry Requirements:
- Literacy - Level 1
- Computer Engineering - Level 1 / equivalent skills
Qualifications:
- City and Guilds Diploma - Level 2 Diplomas in ICT Systems and Principles for IT Professionals
- Leading to CompTIA A+ (Subject to Individual taking certification exam)
- CISCO Academy - Level 1 IT Essentials Certificate for Completion
Progression Options:
- Web Design and Development - Level 2
- Computer Engineering - Level 3 (Networking / Cyber Security)
30 - 40 Weeks
Duration
1 - 2 Days
Days per week
9.30am - 4.30pm
Morning Hours
6.00pm - 9.00pm
Evening Hours
Online
Environment
Content
Mandatory Units:
- Customer support provision for the ICT
Additional/Optional Units:
- Networking principles
- Implementing an ICT systems security policy
- Implementing and maintaining cloud technologies and infrastructure
- Implementing and managing a network
- Securing ICT systems and networks
- Networking fundamentals
- IT security fundamentals
Requirements, Qualifications and Progression
Entry Requirements:
- Literacy - Level 1
- Computer Engineering - Level 2 / equivalent skills
Qualifications:
- City and Guilds Diploma for ICT Systems and Principles for IT Professionals
- CISCO Academy IT Essentials Certificate
Progression Options:
- Web Design and Development - Level 1
- Employment Pathways / University
Will my course cost?:
- If you're over 24 you'll need to take our an Advanced Learning Loan to do this course.
- If you're 19-24 and already have a Level 3 qualification, you may also need to take out a loan.
- You can read more about ELATT's course fees here
Which units will I study for my course?
All our courses have one or more mandatory units and a choice of additional units.
Course content is tailored for you (and your employer) and the list of units outlined here are a guide only. Units covered will also depend on your prior learning and credit requirement. If there is something specific that you are interested in learning, please discuss this with your tutor during induction.
What if I don't have the entry requirements for a course?
There are other courses available to help you build up the skills and qualifications you need to be eligible for our courses. Please get in touch to discuss this further!
Which level can I study?
During your appointment assessment, we will help you work out which course will be the most suitable for you based on your results, previous experiences and interests.
Will my course cost?
Course tuition fees
As a charity, ELATT works tirelessly to access a range of funding and donations to keep our courses free.
In 2018-2019 we had 900 students in total, and only 10 had to pay fees. That means 890 (99.9%) got a free course!
If you are over 19, you might have to take out a student loan to do a Level 3 course. We also can't train you if you are on a Student Visa, Visitor's Visa or Temporary Stay, or are an Overseas Student.
Each year we support hundreds of different people from all walks of life, of all backgrounds, ages, circumstances and skills levels. There's a really good chance that you can get a free course at ELATT, so apply now!
Course registration fees
Our courses for students aged over 19 usually have a registration fee of £30. If you are unemployed or earning less than the London Living Wage annually, you won't need to pay this course registration fee.
Studying Hours
These are all the study days and times. Your course will take place on some of these times. You'll find out more information after you apply.
Mornings
Monday9.30 - 16.30
Tuesday9.30 - 16.30
Wednesday9.30 - 16.30
Thursday9.30 - 16.30
Friday9.30 - 16.30
SaturdayClosed
SundayClosed
Evenings
MondayClosed
Tuesday18.00 - 21.00
WednesdayClosed
Thursday18.00 - 21.00
FridayClosed
SaturdayClosed
SundayClosed
You are more than welcome to give us a call at 0800-0420-184 or email hello@elatt.org.uk to ask questions and find out more. We are available from 9am-5pm on weekdays.
Benefits of this topic
Hardware Operation
Learn the insides of computers, servers and other essential IT devices.
Network Management
Learn about network management and the transformation of data.
Constant Need
System issues will always exist, supporting consistent engineering workflow.
Modern Technology
Test and work with modern technology in today's world.
Meet Charles
Occupation: IT Manager
"Now I know that I can study and work and achieve great things, I am striving to achieve more professional qualifications so that I can continually do well in my career. I have learnt so much and I will apply all my expertise to my new job where I will be managing the IT networks at the Royal Hospital Chelsea."
